Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping (7–9 business days): Rates calculated at checkout
- Expedited Shipping (2–3 business days): Rates calculated at checkout
- Overnight Shipping (1 business day): Rates calculated at checkout
Free Shipping We offer free standard shipping on all orders over $[amount]. (Optional — remove if not applicable.)
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with your tracking number once your order has shipped. Tracking information may take 24–48 hours to update.
International Shipping We currently ship to select international destinations. International shipping rates and delivery times will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country.
Damaged or Lost Packages Doll-Vica Store is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact us at [your email] within 48 hours of delivery with photos of the damage so we can file a claim with the carrier.
Contact Us For any shipping-related questions, please reach out to us at [dollshop78@gmail.com] or through our contact page.